GENERAL
It’s easy, just pronounce “hocky” with a “p”. The name, Pocky, was inspired by the Japanese onomatopoeia for the snapping sound made while eating Pocky sticks.
Pocky is manufactured in our factory located in Japan or Thailand.
It depends on where you are located along with the retailer. Individual boxes can retail anywhere from $1.25 to $4 a box.
A Best Before Date is printed on the bottom of the package, normally is 12-month after production.
We recommend that Pocky is stored in a cool and dry place to ensure its taste and quality.
The white color appears when chocolate has ‘bloomed’. Blooming happens when chocolate is exposed to warm temperatures and begins to melt. Once cooled down, the chocolate hardens again, however, it changes to a light white color. Even though the chocolate goes through the blooming process, the product itself is still edible. We recommend disposing of the product if you think it is not edible.
If you opened your box of Pocky and the sticks were already melted together, please fill out the inquiry from here and we’ll be in touch soon. We might request additional information and photos of the product, so please keep the product and purchase receipt on hand.
INGREDIENT
Unfortunately, Pocky is not gluten-free at this moment. As we continuously strive to meet our customers’ demands, we recommend checking back on our website for future product updates.
Unfortunately, we do not have vegan Pocky at this moment. As we continuously strive to meet our customers’ demands, we recommend checking back on our website for future product updates.
Pocky officially sold in Canada are made in Thailand or Japan and they do not contain any animal-sourced ingredients except milk.
The Chocolate and Strawberry Flavors do not contain any of those ingredients. The Chocolate Banana, Cookies & Cream and Green Tea do contain either corn or coconut ingredients.
Pocky does not contain peanuts (except for some seasonal flavors from Japan), but they are manufactured in a facility that uses peanuts and almonds. We strongly recommend that you confirm the allergen and ingredient information on our product page. Also, allergen and cross-contamination details are on the back of all Pocky packages.
Pocky does not contain any alcohol even though “chocolate liquor” is one of the ingredients in Pocky Chocolate. Chocolate liquor is made by grinding the nib or meat of the cocoa bean and it is a thick, gritty, dark brown paste that liquefies when heated. Compromised of about half cocoa butter and half cocoa solids, chocolate liquor does not contain any alcohol.
We are committed to looking for ways to source more environmentally friendly ingredients for our products therefore we are using more than 95% RSPO-certified sustainable palm oil and palm oil products and work towards 100% RSPO-certified palm oil usage by 2025. Please find more details on the RSPO website here.
FLAVOUR
There’s a ton of flavors! There’s even ones we have not tried yet. We are always working to bring more to Canada!
That’s a tough one! We think they are all delicious and it really depends on the person – we recommend giving our Original Chocolate or Strawberry a try if you’re trying it for the first time!
Where to buy
You can buy Pocky at Asian grocery stores or in the International Aisle of stores like Walmart, Loblaws, Superstore, Sobeys, Safeway, Metro’s, Save-on-Foods, or your local drug stores or convenience stores such as 7-Eleven. We are continuing to expand to more retailers so anyone can find Pocky easily at their local store!
Sales
Please reach out to us here and we will connect you to our sales team, although we do have MOQs for a direct account, we can introduce you to our distributors if necessary.
Please reach out to us here, and we will direct your email to our International Division for further assistance. Unfortunately, if we don’t have a global office in a particular country, we will not be able to distribute our products there.
Sponsorship / Donations
Thank you for considering us to be a sponsor for your event. Please reach out to us here with the event details for our consideration. Please note that not all sponsorship requests can be met.
Depending on the purpose of the donation, we are able to provide Pocky as donations. Please reach out to us here with the donation purpose for our consideration. Please note that not all donation requests can be fulfilled.
Media
You can visit our press page to view media related articles and press releases.
Other
Thank you for taking the time to submit your inquiry. We will reply within 48 hours with the exception of the weekend and Canadian national holidays.